Southwest Airways has apologised after a member of its personnel mocked a 5-yr-antique girl’s identify.
Traci Redford and her daughter, Abcde (pronounced ab-si-dee), have been en route home to El Paso, Texas, from California’s John Wayne Airport when the incident occurred.
A gate agent allegedly started laughing and took a photo of the kid’s boarding go and published it online.
Airline spokesperson Chris Mainz introduced the family a “sincere apology”.
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In a press release to Buzzfeed News, Mr Mainz said the employee’s social media put up “is not indicative of the care, respect, and civility” the airline expects.
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Ms Redford said the gate agent “started laughing, pointing at me and my daughter, talking to different staff”, and her daughter had requested her why they have been mocking her.
“She said: ‘Mom, why is she guffawing at my identify?’ And That I said not people are nice and not people are going to be nice and it’s unlucky,” Ms Redford said.
Vocativ, a news and knowledge web page, printed a piece in 2014 pronouncing there have been at that time 328 kids in the US named “Abcde”, according to the Social Security Administration.
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